Can I Appeal Against MOT Inspections?
Complain to the Centre
If you get a call to say your car has failed its MOT and you’re sure it should have passed, the first thing to do is to raise it there and then with the test centre. Whoever performed the MOT should be able to take you through the process in detail, and explain exactly where your vehicle doesn’t come up to standard. If you are disputing a failed test, then don’t agree to any work being carried out.
Fill in the Form Online
If you’re still not happy about the reasons you’ve been given for your car failing its MOT, you can then start the formal complaints process. Fill in the online form which is available through the DVSA website, and email it to the address given. You should do this within 14 working days of the test result which you are disputing. You can also fill in the form, print it off and send it by post, but this obviously takes longer. DVSA will then get in touch and arrange with you to have your car re-tested at another site. You will have to pay for this second test. If the second test confirms that your car should have passed, then you should be able to reclaim the cost.
Most people complain about
If you are correct in your suspicion that a garage is trying to con you into unnecessary work, then this isn’t something the DVSA can go anything about. You should report the garage to your local Council’s Trading Standards department, giving as much information as you have about what happened. In very serious cases, you could also consider approaching the police. You might also wish to seek legal advice about whether you can sue the garage for any costs and expenses you have incurred.